Frequently Asked Questions
Everything you need to know about our premium wood crafts and services.
What type of wood is used in your products?
Most of our products are crafted from premium, sustainably sourced Baltic Birch plywood and solid North American hardwoods like maple and poplar to ensure durability and a smooth finish.
Do you offer wholesale pricing for bulk orders?
Yes, we offer tiered bulk discounts for artisans, educators, and businesses. Please contact our support team or visit our Wholesale page for more information on volume pricing.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days, depending on your location.
Are your wooden items pre-sanded and ready for paint?
Absolutely. We take pride in our 'smooth-to-the-touch' finish. Our items are professionally sanded so you can start painting, staining, or wood-burning immediately without extra prep work.
What is your return policy?
We want you to love your crafts. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund, minus shipping costs.
Do you ship internationally?
Yes, Woodpeckers Crafts ships to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.